Patient Billing
Patient Information About G2 Anesthesia Billing
Thank you for trusting us to provide you or your loved one with the highest quality of anesthesia care in the Bay Area. G2 Anesthesia provides all anesthesiology services at the facility where you have scheduled your surgical procedure. This page addresses the most common billing questions we receive from patients.
Three important details to know about G2 Anesthesia billing:
1.
Your physician anesthesiologist is with G2 Anesthesia (G2).
2.
Your bill will come from our friendly third-party billing company, Coronis Health.
3.
Insurance companies G2 Anesthesia is in network with:
- Aetna
- Affinity
- Anthem
- Blue Shield
- Cigna
- Dignity
- Health Net
- Medi-Cal
- Medicare
- Palo Alto Medical Foundation
- Physicians Medical Group of San Jose
- Santa Clara County IPA (SCCIPA)
- United Healthcare
- Workers Compensation
Frequently Asked Questions About Patient Billing
When will I receive my first bill from G2?
Generally, insurance companies do not respond to claims for 60 days or more! Sometimes the insurer may request more information from us in order to process the claim. The billing cycle then restarts and may repeat itself several times. As a result, by the time the insurer calculates your balance, it may be more than four or five months after the date of service before you receive a bill from us. We focus on patients first, then patience.
I have insurance; why did I receive a bill from G2?
In many instances, your policy will have a deductible, copay, or co-insurance you are responsible for. In the unlikely event we do not participate with your insurance company and they are unresponsive to our request for payment, we may request you intervene with the insurer to resolve your unpaid bill. Sometimes your voice matters the most.
What should I do if I receive a check from my insurance company?
Deposit the check into your personal account and pay the full amount due to G2 Anesthesia. This amount includes the amount your insurance company sent you plus your portion of responsibility, which may include coinsurance, copay, and/or deductible. You can pay this online here or by check:
G2 Anesthesia PC
P.O. Box 25002
Pasadena, CA 25002
If you have questions, call (408) 399-5546, option 4#.
Why are there multiple charges on my bill?
In addition to the administration of anesthesia, G2 doctors may also perform other services to patients as they undergo anesthesia. These other services include specialized monitoring techniques and pain management nerve blocks.
Will I receive bills from other entities?
The hospital or surgery center will send you a bill for the facility services. You will also receive a bill from your surgeon. If you have certain tests or procedures, you may also receive separate bills for services such as radiology, pathology, cardiology, or other physician services.
How can I pay my bill to G2 Anesthesia?
Deposit the check into your personal account and pay the full amount due to G2 Anesthesia. This amount includes what your insurance company sent you plus your portion of responsibility, which may include coinsurance, copay, and/or deductible. You can pay this online here or by check:
G2 Anesthesia PC
P.O. Box 25002
Pasadena, CA 25002
If you have questions, call (408) 399-5546, option 4#.
What if I don't have insurance and need surgery (aka Self Pay)?
We are here to help. In advance of your surgery, please contact us at (408) 399-5546, option 5# for pre-pay and self-pay.
What if I am having a non-covered elective cosmetic procedure (aka Pre-Pay)?
Great news! We offer discounted rates for all cosmetic procedures, but these must be handled at the time your surgery is scheduled. Payment will be collected at your plastic surgeon's office; if not, please call (408) 399-5546, option 4#, with your payment information to make arrangements and receive details.